A Seven-Step Strategy for Dealing With Difficult People in the Workplace

Let’s be honest: even the best workplaces have some bad people working there. We’ve all encountered them – “Disruptive Dave,” “Catherine the Complainer,” the “Passive-Agressive Paul,” and “Selective Outrage Susan.” They can quickly turn a workplace from terrific to toxic. As a leader, I know you want to deal with this quickly and easily: fire […]